Knowledge management best practices, straight from the experts
![HIPAA Training: Compliance Best Practices [Free SOP Template]](https://extelli.com/wp-content/uploads/2023/09/Featured-blog-image-2.png)
HIPAA Training: Compliance Best Practices [Free SOP Template]
In the current landscape of modern technology, the imperative of training a skilled and dynamic...
![How to train employees: A guide for IT Managers [Free Guide Included!]](https://extelli.com/wp-content/uploads/2023/06/SOP-Project-Management-1.png)
How to train employees: A guide for IT Managers [Free Guide Included!]
In the current landscape of modern technology, the imperative of training a skilled and dynamic...
What is a Playbook in Business?
In the dynamic world of business, having a playbook isn't reserved just for...
Mastering Employee Onboarding: Best Practices in Four Phases
Employee onboarding is the critical...
IT Onboarding Process for New Employees: How to Get it Right
Are you tired of the headaches that come with bringing new IT hires on board?...
Sales Team Training: The Art of Effective Sales Documentation
Could effective sales documentation be the key to increasing your team's...
How to Embed Google Sheets in Notion: An Interactive Step-by-Step Guide
Embedding Google Sheets into NotionLong, text-heavy tutorials are a thing of...
Simple Ways to Improve Efficiency in Your Process Documentation
Does your process documentation confuse more than clarify? In a fast-paced...
SOP for Project Management: Streamline Your Projects with Extelli [Free Guide Included!]
Unlocking the secrets to effective project management with SOPs Are you tired...
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Onboarding and Offboarding SOPs: Make Your Employee Transitions Smoother [Free PDF Templates Included]
No matter what stage you're in, talent is undeniably one of the most valuable...
Customer Service SOP – Free PDF Templates
Customer Service is one of the most important areas of work for any successful...
Real Estate SOP – Free PDF Templates
Are you a real estate professional looking to streamline your business...
SOP Management: 2023 Ultimate Guide
We all have mundane and repetitive tasks on our plates. But you probably don’t...
From Ideation to Deployment: Managing Feature and Process Changes Easily
High-growth make rapid changes to features and processes to stay competitive....
Documenting In A Hurry: How To Make Documentation Easy When You Have No Time
The reason we work so hard is to learn so that we can keep growing. But...
From New Hire to Team Expert: How to Make New Hire Training Fast, Effective, and Easy
Training new team members can be a real hassle in our fast-changing...
How To Easily Scale Your Business Operations
Extelli helps Business Operations leaders implement, scale, and support their...
Operations Framework: How to Bring People, Process, and Product Together
Operations has a long history as a poorly-defined role best described as...
New System Implementation Doesn’t Have To Be Hard
Are you struggling with new system implementation? That’s because it’s hard,...
How to Answer New Customer Questions About Your Product
It doesn’t matter how much you know about your product and processes: At some...
Cross-Functional Team Training to Keep Teams Aligned
Onboarding, training, support, feedback, representing the Voice of the...
Create Great Training to Grow Your Company
In every business, it’s someone’s job to train the team and customers how to...
Building Customer Champions Into Your Team Culture
Culture is what actually happens. We set out to influence our team or company...
How to Enable Sales Through Customer Success Alignment
So far, we have explored the unique advantages of Customer Success. But what...
How Extelli Saved Tyler 10 Hours Training His Marketing Team
Meet Tyler. He’s the former Digital Marketing Director at a large non-profit...
How to Educate Customers About Your Product on Their Schedule
What's the most common complaint from customers? It might be...
Using Shared Knowledge to Build Inclusive Teams with CAVU
Work feels scattered. We have team members working all over the world and...
KPIs for Customer Success: Top and Bottom Line Victories
So far in this series on the wonders of Customer Success, we have focused on...
Building a Top Team: The Importance of 1-on-1 Meetings
We’ve come a long way since our primer on the World of Work in 2023. From...
How to Share Customer Feedback with Your Teams
You’ve done it: A seat at every important conversation in the company. You’re...
Agile Workflows and Efficiency with Sigao Studios
Has being Agile ever mattered more? Uncertainty is at historic highs,...
Voice of the Customer: Best Practices to Connect Teams
The divide between customers and the company is usually the largest… But not...
Customer Feedback is a Leading Indicator of Innovation
Innovation is a trillion-dollar industry. Companies spent at least $500...
Product Education for Startups: How-To with Conserv
Whether it’s the Mona Lisa behind a foot of glass or century-old birth...
Building Bridges: Your Customer Experience Team is a Superpower
Losing customers has always been a scary idea for a business. Without paying...
Creating the Ultimate Customer Experience: The Secret Ingredient to Dramatic Success
Customer Success has never mattered more. By some reports, the average...
Build an Exceptional Distributed Team Culture with Magic Moments
Culture - maybe the most loaded buzzword in all of business. Is culture...
How to Create Distributed Team Checklists to Unlock Your Work
Checklists. Those tedious, out-of-date forms handed down from managers to team...
How to Empower a Distributed Team for Great Decisions
We make a lot of decisions every day. Some of them are tiny, like taking a sip...
The Role of Clarity in Managing Distributed Teams
The New World of Work will be run by Distributed Teams… just like the world...
What is a Distributed Team? The State of Work in 2023
In 2023, everyone will work on a distributed team. Remote, hybrid,...